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General Terms and Conditions of Sale and Delivery of The Social Screen B.V.

Located at Donkenweg 19, 4724SN Wouw, The Netherlands

Chamber of Commerce number: 77905938

Article 1: Definitions

In these conditions the following terms have the following meanings:

  • Cooling off period: the period within which the client can make use of his right of withdrawal;
  • Day: calendar day;
  • Right of withdrawal: the possibility for the client to waive the distance contract within the cooling-off period;
  • User: TheSocialScreen.eu
  • Distance contract: an agreement whereby, in the context of a system for the distance selling of products organised by the user, up to and including the conclusion of the contract, one or more techniques for distance communication are used;
  • Technology for distance communication: means that can be used to conclude an agreement, without the client and user coming together in the same space;
  • General terms and conditions: the present General Terms and Conditions of the user.
Article 2: Applicability

These conditions apply to all offers from user and to any distance contract and orders between user and client.

The text of these general terms and conditions will be made available before the distance contract is concluded. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed by the purchaser and can be made available electronically or sent free of charge upon request. The user also mentions the general terms and conditions on the website where these can be stored by the client on an external data carrier.

If one or more provisions in these general terms and conditions are, in whole or in part, void or cancelled at any time, the agreement and these terms and conditions will continue to apply and the goods or services in question will be mutually agreed to be replaced by goods or services that conform to the original as far as possible.

Article 3: The Offer

If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer. The offer is without obligation. User is entitled to change and adapt the offer. The offer contains a complete and accurate description of the offered product. The description as well as the images are sufficiently detailed for a proper assessment by the client. Obvious mistakes or obvious errors in the offer do not bind the user. All images, specifications in the offer are indicative and cannot give rise to compensation or termination of the agreement.

The images of the products are shown truthfully. The User cannot guarantee that the displayed colours exactly match the real colours of the products. Each offer contains such information that it is clear to the client what rights and obligations are involved in accepting the offer.

Article 4: The agreement

The agreement is concluded when the client accepts the offer and meets the corresponding conditions.

If the client has accepted the offer electronically, the user will immediately electronically confirm receipt of the acceptance of the offer.

If the agreement is concluded electronically, the user will take appropriate technical and organisational measures to protect the electronic transfer of data and ensure a safe environment. If the client pays electronically, the user will observe appropriate security measures.

The user may choose to, within the legal frameworks, inform themselves whether or not the client can meet their payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. The user can request additional information from the client for this. If, on the basis of the information, the user has good reasons not to enter into the agreement, he is entitled to refuse an order or to attach special conditions to the execution.

Article 5: Right of withdrawal

The client only has the option to dissolve the agreement during the course of 14 days following receipt of the goods when ordering products in standard sizes. This cooling-off period starts on the day after receipt of the product by the client. No right of withdrawal applies to products that have been customised to the instructions of the client, unless the client can demonstrate that the user has made an error in the processing of the order.

During the cooling off period, the client will handle the product and packaging with care. If the client makes use of the right of withdrawal, the product will be returned in its original condition and packaging. The method of return will be at the instruction of the user. The costs for returning are at the expense of the client. The user will refund the amount paid by the client within fourteen days after the product has been received in good condition.

Article 6: Prices

The prices stated with the products are in British Pounds and excluding VAT and excluding any shipping costs. The shipping costs are stated on the user’s website and apply to the countries listed there.

All agreements are concluded on the basis of the prices applicable at that time. All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and / or typesetting errors and the user cannot be obliged to deliver for these (incorrect) prices.

Article 7: Conformity and warranty

In case a sample or example has been shown to the client by the user, this is considered to be an example and provided only by way of indication. The products ultimately delivered may deviate from this sample / example, unless the user has explicitly indicated that the product to be delivered will be identical to the sample / example.

User is entitled to deliver products that deviate from what is included in the agreement if it concerns changes that are prescribed by law, or if these changes are so minor in nature or concern an improvement of the product to be delivered. Minor deviations in the colour scheme or dimensions that fall within the usual tolerances do not constitute grounds for complaints, cancellation or dissolution of the agreement.

The user guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions and / or government regulations existing on the date of conclusion of the agreement. Any defects or incorrectly delivered products must be reported to the user in writing (including email) within 7 days of delivery. Return of products must be in the original packaging and in new condition.

The user’s warranty period corresponds to the factory warranty period. The user is never responsible for the ultimate suitability of the products for each (individual) application by the client, nor for any advice regarding the use or application of the products.

There is no warranty if the client has adapted or had had adapted any products delivered, if the products have been exposed to abnormal circumstances/use or otherwise treated carelessly or contrary to the instructions.

If a liability arises on the part of the user, this liability is limited to the maximum amount of the order to which the liability relates. Any consequential damage or items that have been applied to the product does not fall under the liability and is not eligible for compensation.

Article 8: Delivery and implementation

User will take the greatest possible care when executing the agreements.

User strives to deliver the agreement within agreed delivery time after receipt of payment from the client. No rights can be derived from this endeavour. If the agreement cannot be delivered within the agreed delivery period, the user will inform the client thereof. The user is not liable for any consequential damage due to late delivery, nor is the client entitled to compensation.

Article 9: Payment

User uses various payment options including iDEAL, credit card (VISA, Mastercard, Maestro), Bancontact, KBC / CBC. Payment is made when the agreement is concluded.

Credit terms can only be granted if expressly agreed in writing. Payments must be made within the agreed term after the invoice date. If the payment term is exceeded, the client is immediately in default without further notice and the user is entitled to charge interest on the amount owed. The Client is not entitled to suspend payment. If there are subsequent assignments, the oldest invoice applies to payment.

If the user has to engage third parties or otherwise incur costs in order to collect the amount due, the additional costs involved (both extrajudicial and costs for legal proceedings) will be borne by the client.

Article 10: Technical requirements and standards

If the products to be delivered are used outside the Netherlands, and these products have to meet the technical requirements or standards that are prescribed by the government in that country, the user is solely responsible for the delivery of products that comply with those technical requirements and / or Standards meet when the client has made a written notification of the specific applicable legal technical requirements and standards before entering into the agreement and has also made part of the agreement. All other technical requirements that the client sets for the products to be delivered and that deviate from the normal specifications of the production that the user supplies, must be explicitly reported in writing by the client and accepted by the user when the agreement is concluded.

Article 11: Complaints procedure

Complaints about the performance of the agreement must be made known to the user in full and clearly described by the client within 7 days of discovery.

User will endeavour to respond substantively within 14 days after receipt of the complaint. If the complaint is well-founded, the user will make every effort and will offer an appropriate solution within a reasonable period of time after receipt of the complaint, but no later than within one month.

Article 12: Disputes

Dutch law applies to these general terms and conditions. If the client does not reside in the Netherlands or if the company is not established in the Netherlands, Dutch law also applies exclusively.